Responding to users' complains, Sony confirmed that the latest PSP model, the PSP 3000 (AKA PSP Brite), suffers from a visible scanlining problem, but reassured them that this is an "enhancement".
"PSP-3000 has a new LCD device with vastly improved picture quality, achieving a more natural and vivid picture than older models", read an official Sony Japan letter. "By improving LCD response time to reduce ghosting, the horizontal-line phenomenon becomes more visible."
"Since this is caused by hardware characteristics, there is no plan to fix it with system software update", Sony's letter goes on.
Sony Computer Entertainment America issued a similar letter stating that "On some occasions, scan lines may appear on scenes where brightness changes drastically, due to the hardware features of the new LCD device on PSP-3000. Installed with this new LCD device, PSP-3000 offers more natural and vibrant colors on its screen, but the scan lines have come out to be more visible as a result of improving response time to alleviate the afterimages on PSP-3000. Since this is due to hardware specification, there are no plans for a system software update concerning this issue."
