In addition to the trophy and friends list features, dashboard themes and support for new avatars, Playstation 3 firmware update 3.0 also introduced several technical problems including game crashes and not being able to sync up controllers.
In a post on the company's official blog Sony's senior director of corporate communications and social media, Patrick Seybold, acknowledged the problems and promised to fix them as soon as possible.
"SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00)," he wrote. "Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it's our mission to deliver the best consumer experience on all PlayStation platforms."